Privacy Policy
Last Updated: January 15, 2025
Afendor Group ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and digital services, including web development, SaaS platforms, and hosting solutions. Please read this policy carefully. By using our services, you consent to the practices described herein.
01Information Collected
We collect information that you provide directly to us, as well as information collected automatically when you use our services.
Account Data
- Full name and email address
- Encrypted password credentials
- Billing and payment information
- Company name (if applicable)
Usage Data
- IP address and browser type
- Pages visited and time spent
- Device information and OS
- Referral source and session data
Cookies & Tracking
We use essential cookies for session management and authentication. We may also use analytics cookies to understand how visitors interact with our website. You can manage cookie preferences through your browser settings.
02How Data Is Used
We use the information we collect for the following purposes:
- To provide, operate, and maintain our web development, SaaS, and hosting services
- To process transactions and send related billing information
- To communicate with you about your account, services, and support inquiries
- To improve our services, website functionality, and user experience
- To detect, prevent, and address security issues and fraudulent activity
- To comply with legal obligations and enforce our terms of service
03Data Sharing & Third Parties
We do not sell your personal information. We may share your data with third parties only in the following circumstances:
- Payment Processors: To process transactions securely (e.g., Stripe, PayPal)
- Hosting & Infrastructure: Cloud providers that host our services and store data on our behalf
- Analytics: Aggregated, anonymized usage data to improve our services
- Legal Requirements: When required by law, regulation, or legal process
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
04Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Account Data: Retained for the duration of your active account and up to 30 days after account deletion
- Transaction Records: Retained for up to 7 years for tax and legal compliance
- Usage Logs: Retained for up to 90 days for security and performance monitoring
05User Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data, subject to legal obligations.
Right to Portability
Request your data in a structured, machine-readable format.
Right to Object
Object to processing of your data for certain purposes.
Right to Restrict
Request limitation of processing under certain conditions.
To exercise any of these rights, please contact us at support@afendor.xyz. We will respond to your request within 30 days.
06Contact the Data Controller
Afendor Group is the data controller responsible for your personal data. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.